Questions and answers.
How accounts, downloads, submissions and tool support work.
Getting started
What is FREE MSP Tools?+
It is a searchable library of free scripts, applications, templates, integrations and other resources contributed by people working in the MSP industry.
Is everything free?+
Every listing must provide a free edition and its human-readable source code. The licence shown on the listing explains how the software may be used, changed and redistributed.
Do I need an account?+
Anyone can browse the library and read tool documentation. A free account is required to download tools, submit software, rate tools and participate in community discussions.
Tools and downloads
What can I share?+
You can share a script, application, utility, HTML template, report, integration or automation that could help another MSP.
Does FREE MSP Tools test every tool?+
The team reviews submissions before publication. That review is not a security certification. Read the documentation and source code, then test the tool safely before using it in a live environment.
Can I update a tool after publishing it?+
Yes. Open My tools from your account menu to edit your listing, publish releases, add screenshots and maintain its documentation.
How do I report a problem or request a feature?+
Open the tool’s page and use its Bugs or Feature requests section. This keeps feedback connected to the correct tool and visible to its creator.
Submitting and moderation
Why does a submission require approval?+
An administrator checks each submission for spam, misleading information and unsuitable downloads. The administrator can publish it, ask for changes or reject it with a reason.
Can I resubmit a rejected tool?+
Yes. Correct the issues described in the rejection notice, update the listing from My tools and submit it for review again.
Can my tool have a support forum?+
Yes. Request a forum while submitting the tool. Once approved, its support area is placed under Tool Support so users can ask questions and share guidance.
Community and support
Where can I ask technical questions?+
Use the main forum for general MSP questions or the support forum attached to a tool. You can also send its author a private message when that option is available.
How can I contribute?+
Upload useful work, improve documentation, answer forum questions, report bugs or leave a useful rating. Small scripts and templates are welcome.
How do I contact the site team?+
Use the protected Contact us form for account support, moderation, submission questions or general enquiries.