Help centre

Questions and answers.

How accounts, downloads, submissions and tool support work.

Q&A

Getting started

What is FREE MSP Tools?

It is a searchable library of free scripts, applications, templates, integrations and other resources contributed by people working in the MSP industry.

Is everything free?

Every listing must provide a free edition and its human-readable source code. The licence shown on the listing explains how the software may be used, changed and redistributed.

Do I need an account?

Anyone can browse the library and read tool documentation. A free account is required to download tools, submit software, rate tools and participate in community discussions.

Q&A

Tools and downloads

What can I share?

You can share a script, application, utility, HTML template, report, integration or automation that could help another MSP.

Does FREE MSP Tools test every tool?

The team reviews submissions before publication. That review is not a security certification. Read the documentation and source code, then test the tool safely before using it in a live environment.

Can I update a tool after publishing it?

Yes. Open My tools from your account menu to edit your listing, publish releases, add screenshots and maintain its documentation.

How do I report a problem or request a feature?

Open the tool’s page and use its Bugs or Feature requests section. This keeps feedback connected to the correct tool and visible to its creator.

Q&A

Submitting and moderation

Why does a submission require approval?

An administrator checks each submission for spam, misleading information and unsuitable downloads. The administrator can publish it, ask for changes or reject it with a reason.

Can I resubmit a rejected tool?

Yes. Correct the issues described in the rejection notice, update the listing from My tools and submit it for review again.

Can my tool have a support forum?

Yes. Request a forum while submitting the tool. Once approved, its support area is placed under Tool Support so users can ask questions and share guidance.

Q&A

Community and support

Where can I ask technical questions?

Use the main forum for general MSP questions or the support forum attached to a tool. You can also send its author a private message when that option is available.

How can I contribute?

Upload useful work, improve documentation, answer forum questions, report bugs or leave a useful rating. Small scripts and templates are welcome.

How do I contact the site team?

Use the protected Contact us form for account support, moderation, submission questions or general enquiries.

More help

Ask in the forum or send us a message.

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Questions and answers · FREEMSP Tools